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Ordering Status

Here are some helpful tips & tools to help you check the status of your order:

 

  • Check your email - We send you regular emails regarding the status of your order.
  • Visit our Order Status page - Click here to check your order status online at any time.
  • Contact us - If you still have questions about your order, please contact us.
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          Customer Service

          Do you have something you'd like to share with us, or a question that calls for our attention? Call or chat with one of our representatives.

          0800 421 926

          11:00am – 7:00pm NZST Monday – Friday

          *Closed Weekends and all National Public Holidays

          FAQ

          Get immediate answers to our most frequently asked questions.